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Description
Abundant research confirms the effectiveness of peer mediation in school settings. In this context, mediation is also an effective conflict management tool for school psychologists who often face conflict in multidisciplinary team meetings. For example, competing team member interests may obscure the common goal of ensuring a student’s educational needs. School psychologists are well equipped to reduce conflict by applying basic mediation skills to manage contentious meetings. For early career school psychologists, effective conflict resolution skills improve one’s self-efficacy, foster a sense of success, reduce burnout rates (Schilling, 2023), and improve relationships among leadership, staff, colleagues, and diverse school communities.

Learner Objectives
This session will help participants to:

1. Define mediation principles and recognize how closely they align with our NASP Principles of Professional Ethics and NASP Practice Model. 

2. Identify practical evidence-based mediation techniques, such as active listening, paraphrasing, clarification, reframing, and issue identification.

3. Apply evidence-based mediation techniques to resolve difficult issues commonly encountered in school team settings.